Pitch Collective Policy Framework

Effective Date: April 2025

As a Melbourne-based creative collective working with government and corporate clients, we maintain clear policies that reflect our values and meet procurement requirements. These standards guide how we work with our freelance network and deliver projects across Victoria and Australia

1. Equal Representation Protocols

Diverse voices, naturally

Our freelance model gives us something traditional agencies can't offer: flexibility. When we're building a team for your project, we can handpick people who bring the right perspectives and experiences.

We maintain relationships with talented creatives across different backgrounds, genders, ages, and experiences. This means we can match authentic voices to authentic stories rather than just using whoever happens to be available.

This means project teams reflect the communities we're speaking to. No hierarchy getting in the way of diverse voices being heard. Clear reporting on team composition when required.

2. Accessibility Standards

Making messages reach everyone

Every person deserves to access and understand communications. We build accessibility into our work from the beginning, not as an afterthought.

Our teams understand accessibility requirements and include specialists when needed. We write in plain English because that's how people actually communicate. Digital content meets current accessibility standards.

This includes proper alternative text for images, captions for videos, readable colour contrast, clear document structure, and language that people can actually understand.

3. Cultural Sensitivity Guidelines

Genuine connections

Cultural sensitivity comes from genuine relationships and lived experience, not just good intentions. Our model lets us bring authentic cultural voices into projects when it matters.

We work with communities rather than making assumptions about them. When a project needs specific cultural knowledge, we include team members with real connections to those communities.

This means community input on concepts before production, appropriate language and imagery, respect for cultural protocols, and using trusted community channels when relevant.

4. Modern Slavery Policy

No exploitation in our supply chains

Modern slavery has no place in our work or the people we work with. Our small, transparent model makes it easier to know who we're working with and how they operate.

We choose freelancers and suppliers based on professional relationships and direct knowledge of how they work. When we need production services or other specialists, we work with established Australian businesses we know and trust.

Our approach is direct relationships with known suppliers, clear contracts with fair payment terms, and immediate escalation if we see anything concerning.

5. Workplace Health & Safety

Safe working environments

Everyone deserves to work safely. Our freelance model means most of our team works from their own spaces, but we ensure safe practices on any shoots, events, or collaborative work.

We use experienced production partners who maintain proper insurance and safety protocols. Location work follows standard industry safety practices. Office spaces meet basic safety requirements.

This covers risk assessments for production work, appropriate insurance coverage, safe working conditions, and quick response to any safety concerns.

6. Environmental Responsibility

Reducing our impact

We aim to minimise environmental impact through sensible choices rather than complicated tracking systems. Our distributed model naturally reduces office-based resource use.

Digital-first delivery reduces printing and transport. When we need physical production, we work with suppliers who have basic environmental practices. Local talent reduces travel requirements.

Simple practices include digital delivery when possible, local suppliers where practical, minimal printing, and choosing production partners with environmental awareness.

7. Privacy & Information Security

Protecting information properly

Government and client information stays secure. Our small scale lets us maintain direct control over who has access to what information.

Standard security practices across our team: secure file sharing, password protection, confidentiality agreements, and proper disposal of sensitive materials. Personal devices used for work meet basic security standards.

Key protections: Secure cloud storage, encrypted communications for sensitive work, regular password updates, and clear data retention policies.

8. Fair Employment Practices

Treating people properly

Everyone we work with gets paid fairly and on time. Our freelance model is built on professional respect and proper contracts.

Clear agreements upfront, fair payment terms, respect for intellectual property, and no exploitation of junior talent. We support career development through mentoring when possible.

How we work: Written agreements for all work, industry-standard rates or above , timely payments, and honest feedback on work quality.

9. Business Continuity & Risk Management

Reliable delivery

Our distributed model reduces risk - no single office, multiple skilled team members, established backup relationships.

Financial stability through diverse client base, appropriate insurance coverage, and contingency plans for key personnel. Regular contact with team members ensures availability and capability.

Risk mitigation: Multiple team members with similar skills, established supplier relationships, appropriate insurance, and clear communication channels.

These policies demonstrate our commitment to responsible creative practice. For government procurement teams, corporate buyers, or organisations seeking creative partners who understand compliance requirements, our policy framework ensures professional standards without bureaucratic complexit